General Manager Course
What is a general manager, and what do they do?
A GM (General Manager) is a mid to senior level role, who supervises lower-level managers, but will also report to and collaborate with upper management usually a MD (Managing Director) or CEO (Chief Executive Officer).
The role undertaken by the general manager tends to vary from company to company, but it is their responsibility to manage a company, or departments day-to-day operations, and ensure its operating efficiently.
Typically, the G.M will oversee:
- Hiring & Training
- Setting sales targets
- Scheduling staff shifts.
- Creating a sales strategy
- Managing complaints
- Identifying cost saving areas
- Reporting to upper management.
Is General Management the right role for you?
To be a G.M you need to have several years experience in management, you also need an in-depth understanding of how to motivate your staff.
You will also need to be good at multi-tasking, as you will be juggling multiple duties at once.
Confidence is key in a G.M role, been confident in the decisions you make and the confidence to manage and maintain a full team of staff.
Other skills needed are:
- Organisation
- Leadership
- Thinking strategically (Considering a range of factors and variables, considering your goals and objectives to develop a clear plan of action)
- Time Management
- Interpersonal Skills (Ways that you interact with others effectively, also known as People Skills)
- Negotiation
- Analytical Thinking (a method to break down complex information, analysing an issue and finding a solution)
Here at Training 4 Logistics we offer a General Management Course, either in-house or open courses per delegate.
The courses can be tailored and combined according to the client’s needs.
Our course includes:
- Business and company law
- Performance management
- Employment law and redundancy handling
- Business Taxation
- Presentation
- Handling difficult conversations
- Industrial relations
- Sickness and absence management
- Monetary management
- Marketing
- Interview Skills
- Operator Licensing
Do you have what it takes to become a General Manager?
Check out our course info here
